We care about our customers —
   
and we share their goals.

  Making a difference... changing the lives of our customers is something we’re very proud of at NewDay. Every day, more and more of our customer discover the financial peace-of-mind that comes from having money in the bank, being well-prepared for a comfortable retirement, or achieving the American dream of owning their home mortgage-free. Our goal from the beginning was to create the most customer-friendly consumer finance company in the world. We think we’re well on our way!

  Our customers have great things to say about us. But don’t just take our word for it, read for yourself...

   

  “I have received the funds and the checks to pay off the debtors. Thanks for all you did. This loan has changed our life and I don't think this could have been possible without your hard work.”

  J. Herrington, KY

  “Janet deserves a special tribute for her “can do” attitude and fast problem handling. I am grateful for her personal treatment and patience with the paperwork. If there is anything I can do to spread the word in my area of large military population, please let us know.”

  J. Anthony, Browns Mills, NJ

  “Going through this process was like a fresh day at the park, and I have to thank Kerwin for that. We had some personal difficulties as we were going through the process, and he was always there for us. Everything went really well for us.”

  Susan B., Brown Mills NJ

  “Working with NewDay has not only been exciting, but it’s also been a “game changer.” My account manager Mark has been helpful and effective on my behalf. Thanks for this “New Day.”

  Luzerne O, Staten Island, NY

  “David guided us step by step through the process. He showed great attention to detail and we were very pleased with his dedication. We are scheduled to close our mortgage today and we wouldn’t hesitate to recommend David and NewDay to anyone needing this service, without hesitation.”

  William and Carolyn G, West Columbia, SC

  “I want to give you my deepest and most sincere thanks for making the refi process virtually stress-free. I don’t think it’s sunk in yet that now I can manage a budget instead of managing bills. I cannot express in words how grateful I am.”

  Todd S., Normal, IL, US Army

  “Jon, you went above and beyond the call of duty. Whenever I had questions, you were right there to take my calls – even during “off hours.” You took all of the burden and worry off my shoulders. Making this loan with NewDay Financial was one of the best decisions I ever made.”

  Randall H., Germantown, MD

  “The experience we had with Mr. Davies was like one we’ve never had before. He was so professional and understanding of what we wanted to do. He was so courteous and willing to answer all of my questions, and made us feel comfortable throughout the entire process. He made us feel like we were his ONLY clients. Words alone are not enough to express our gratitude. We thank him and NewDay for giving us a chance to get our lives back on track.”

  Tony and Deborah F., Mount Olive, NC

  “I would like you to know that dealing with Chris was very rewarding. I understood everything that I needed to with his help and he showed respect to a senior, which is hard to find these days. He was very understanding about what had happened to make me call NewDay. He really knows his job.”

  Dashie S., Tenaha, TX

  “We would like to thank NewDay Reverse Mortgage for financing our loan. We were completely satisfied with Chris as our loan representative. His communication skills made us feel good about the process. We were very satisfied with the way he answered every question and explained the entire process to us.”

  Gene and Betty H., Baytown, TX

  “I applied for a Reverse mortgage and am very happy with the results, and Mark is the reason for that. He is dependable, trustworthy and a fine human being. The entire process went very smoothly and quickly because Mark kept me updated and gave me clear instructions. I will certainly tell other seniors about the fantastic service I received from NewDay and from Mark.”

  Lana J., Homestead, FL

  “I want to commend Mark for the outstanding service he provided to my parents with their Reverse mortgage. He spent countless hours helping my parents and making them feel comfortable throughout the entire process. He has been a great help to my family and I am happy to recommend him for all of his efforts. I would definitely recommend NewDay to anyone looking for a Reverse mortgage.”

  Lisa R., Rowland Heights, CA

  “We found that other companies were very pushy, but not NewDay Financial. David put us at ease, showed great professionalism and paid personal attention to us throughout the entire process. We appreciate David’s time, patience and dedication and would definitely recommend him to anyone looking for a Reverse mortgage.”

  Barbara and John P., Cutchogue, NY

  “The account executive who helped me is a jewel. He was very helpful and always made sure he had the correct answers to my questions. “Helpful” is his first name.”

  Betty C., Guyton, GA

  “Your employees are efficient, prompt and always just a phone call away. The entire process was very understandable and was completed very quickly. We heard from your company every day to make sure we were ok, and whenever we had a question it was answered quickly and clearly. If anyone asks us about the reverse mortgage process we will happily say NewDay is the ideal place to explore the process.”

  Allen and Nancy L., Milwaukee, WI

  “Your employees stood by us every step of the process, making us feel secure in our decision to complete the reverse mortgage. They work well with senior citizens and went above and beyond their normal duties to make sure we understood the entire process.”

  Antonia and Alejandro E., Whitehall, NY

  “ Just a note, to express my gratitude for helping my mother when we were not able too. It took three times going through this to find someone caring enough to take the time with my mother. You have gone above and bey0nd the call of duty. You have been patient, understanding and a complete winner in you eyes.”

  Sharon B

  “ NewDay Financial employees are very friendly and efficient. It was a pleasure working with your company – you have an outstanding staff! If it was up to me, everyone would get a promotion or a raise!. ”

  John R., Queens, NY

  “ I have nothing but praise for the way that I was guided through the entire process. I am retired US Navy, and when someone did a job above and beyond what was expected of them, they were given an OUTSTANDING. I’m giving NewDay an OUTSTANDING. ”

  Thomas R., Edgewater Park, NJ

  “ Thank you for all of your efforts. We have realized some positive changes in the serious issues that we were dealing with. Your professionalism and support were so appreciated and you truly make your clients feel like friends. ”

  Barbara G, Neptune, NJ

  “ You instilled hope in me that I haven’t felt in such a long time. I was treated with so much respect, and it actually felt like you were holding my hand and guiding me through the entire process. Because of you I can take back the control of my finances. ”

  Terri D., Marietta, GA

  “ My husband and I found ourselves in very serious financial straits. That’s when NewDay Financial entered the picture. We were treated with compassion from the very start, no question was “stupid,” and everything was taken care of so quickly and easily. We’re now on our way to recovery and I recommend your company very highly. You’re truly Angels and Supermen! ”

  Judith A, Fayette City, PA

  “I would like to recommend Kris for the wonderful service he provided during the entire loan process. He was knowledgeable, patient with questions, and extremely courteous.”

  Patricia S. - MA

  " I feel like I've known you for years! Your integrity, respect, patience and kindness are so appreciated, and your advice and honesty helped me through this major decision. Job well done! "

  Suzanne S, Youngstown, OH

  " I want to thank you for a great experience and for being very thorough with everything needed to get my loan closed in a timely manner. I will happily recommend you to everyone I know trying to refinance a home. "

  Richard B., Hawkinsville, GA

  " We had an emergency situation and needed our loan handled quickly. Carol made herself available to us 7 days a week, even when she was sick. She was always there for me, day or night, and always pleasant and professional. I don’t have a computer, so everyone worked with me to get all of the paperwork taken care of, and someone even came to my house to finish it up! I now have freedom from worry, my bills paid on time and more money in my pocket and savings account. Thank you, NewDay! "

  Marlene O., Wisconsin

  " Your employees are really great. They were there to keep me calm throughout the process and helped me through a lot of bumps when I needed it. They reassured me that everything was going to work out fine and were by my side throughout the entire process. Please give yourselves a pat on the back from me."

  Edward J.

  " We would like to thank you for your help with our loan modification. In these hard times it is good to know there are people out there trying to help those in need. Thank you again for everything. ”

  Richard & Laura Benzine

  " Your outstanding employees helped me and my family in a great time of need - before I deployed. My family and I appreciate the time and effort in making sure I had the right documentation together in a timely manner. I will recommend NewDay Financial to my retired Military friends. ”

  Billy S., Hope Mills NC

  " We would like to thank you all, especially David, for all his hard work in processing our reverse mortgage. We are elderly, were in need of help and felt this reverse mortgage was for us. David kept in touch with us daily, explaining things where we could understand and he never left us in the dark. We feel he went out of his way to help us and we really appreciate that. We will be happy to recommend him and NewDay to our friends and family. ”

  Lamar and Tranie McCoy –AL

  " I was nervous and skeptical at first. I wanted someone serious about their job, because this was a huge decision for me. I was taken care of in a step-by -step, orderly, easy to understand manner. The people I dealt with at NewDay were polite, kind, and most of all, sincere. ”

  Celeste P - AL

  " I want you and all within NewDay to know that you…did a MAGNIFICENT JOB in lending this 90 year old through the maze of paperwork involved. I can say without reservation that NewDay and its employees as a group are the most knowledgeable and competent in their field of endeavor that I have ever encountered. I will be glad to recommend NewDay to anyone interested in obtaining a Reverse Mortgage regardless of where they live.”

  Gilbert A. - San Antonio TX

  “Over the years I have dealt with other loan companies, but I have to say [NewDay] didn’t make me feel like ‘why or how did you get in this situation to have to consolidate your debts?’. Otto was knowledgeable and pleasant to work with. If I had questions they were always answered promptly.”

  Alice K. - IN

  “This was the best experience I’ve ever had regarding a loan - great company. Chris was awesome!”

  James H. - AZ

  “Brian gave us outstanding personal service and treated me like a friend and a brother.”

  Ronald B. - SC

  “We are most grateful for the financial package you so skillfully put together for us. You have put our family financial situation back on solid ground, you have placed us in a stronger position as we prepare for retirement, and you have made it much easier for us to pay for private school tuition, as we close out the final two years of our son’s high school education. We shall never forget what [NewDay Financial] has done for our family. We will most certainly share this experience with all of our family, friends and co-workers.”

  Malcolm & Anita M. - WI

  “Jon was always very professional. He always kept me informed on progress, provided clear concise information and even called me proactively. [NewDay] was a pleasure to do business with!”

  David S. - RI

  “Our Account Manager always called me back if I left a message, but most of the time answered the phone right away. He was always willing to answer any questions and went out of his way to get the loan approved. [I] couldn’t have done it without him.”

  Victoria M.- NJ
   
Customer Testimonials
“Our account manager was great! He kept in close contact during the entire process always explaining options when issues came up.”
Cynthia C.- CT
     

  “Bob provided excellent customer service and support. His dedication resulted in the loan being expedited.”

  Simeon G.- SC

  Thanks for everything, this is a new start for us and we greatly appreciate this opportunity to reach our financial goals. Your hard work and diligence doesn’t go unnoticed. You worked with us every step of the way and although the process of refinancing is stressful at times, you actually made it a pleasant experience. I understand that our loan was not the only one you were working on and we weren’t the only customers contacting you... but you always made us feel like we were the only ones!

  Donald & Melissa E. - NJ

  “I am very impressed with your company. Especially your customer service. Your employees are very professional and courteous. I greatly appreciate the personalized service that Mike gave my husband and I. He went beyond just setting us up for a loan which was in our best interest he also advised and educated us on how to become better financial managers.”

  Brenda M. - CO

  “Otto was quick, professional, and delivered what he said he was going to do. He was always on top of any problems, Otto Rocks!”

  Todd M. - MI

  “I found Andrew to be very friendly and clear in his explanations. I felt he was really working on my behalf.”

  Yvonne E.- NY

  “James was an excellent representative of [NewDay]. Outstanding customer service!”

  Neil D.- NC

  “My best handled mortgage to date ! I felt comfortable through the entire process.”

  Edward N. - NH

  We are responsible to our customers ... and our communities!

  Consumers choose the companies they do business with. We’ve found that our customers like what they see. NewDay is a proud Gold Sponsor of the Special Olympics, donating hundreds of thousands of dollars, as well as hundreds of hours of our time to this wonderful charity.
   
Customer Testimonials
Our Loan Specialists work one-on-one with each homeowner, determining their situation and finding them the best loan options for both their long and short-term needs. For many, NewDay is able to show them how they can pay off their debt now and pay off their mortgage years ahead of schedule. Our Lifetime Plan has saved our customers tens-of-thousands of dollars in interest alone!
     

  “Chris took the time to listen to my concerns and needs, he gave me options and answered all of my questions. It was a pleasure to do business with everyone at NewDay.”

  Jennifer W. - AZ

  “Matt was a pleasure to work with. [He] was knowledgeable and had great communication skills. [He] always kept me informed.”

  Robert G. - NH

  “Mike did an excellent job helping me get this loan. He worked very hard and was determined to make this happen for me. He did all he could to get [my loan] approved. I am very grateful to have been able to work with him. I am glad to have this loan with NewDay.”

  Linda S.- MD

  “Michael was amazing. He understood my particular situation and worked through it.”

  Kathleen H. - MD

  “Unbelievable quick service! Everything was spelled out to the ‘T’. Chris is awesome!”

  Michael P. - PA

  “Our experience was excellent. All NewDay employees were professional and prompt. [NewDay] made this process very easy.”

  Monica M.- AZ

  I kept getting mail from NewDay about their services. After about a month I called because I really wanted to get rid of my credit cards. As soon as I called I spoke to Chris and he started helping me right away. Within a couple of days he had a plan suitable for me and we went with it. Everything came out exactly as he had promised. Chris as well as the other NewDay employees were always very professional and courteous. Thanks.”

  Bonita S. - VA

  “Our Loan Officer was very helpful, he went above and beyond his duties to help us resolve our situation.”

  George P.- NJ
   
Customer Testimonials
“We would like to say a very special thank you for everything you’ve done. You have given Ken and I the opportunity we have been waiting for and you’ll never know how much we appreciate that! Our family now has a fighting chance at financial security. Thanks again for being so helpful. You’ve been a blessing!”

  Ken & Randi L. - NC

  “You made our transaction a breeze. I am handicapped and having the signing of forms over the phone in our home was so convenient to me. This was a very positive experience. Michael was fantastic and continues to help with tying up loose ends. Even today. Thanks for everything!!”

  Sherrie D. - NJ

  “It was a pleasure to do business with a group of professionals that treated their clients with respect, detailed information and really articulated in an honest manner.”

  Septimus O. - GA

  “I wanted to thank you for not only your professionalism, but your kind and caring demeanor. You’ve managed to simplify what could have been a nerve wracking experience with your easy going, calming nature. Your being so thorough while nurturing allowed us to breathe easier sine we always knew what was going on every step of the way.”

  Ken S. - NJ

  “James was very helpful and very easy to talk to. He helped us a lot.”

  Robert L. - AZ

  “A special thank you to Mike, who took a special interest in our problems and saved us!”

  Gary & Michele A.- PA

  “I can’t say enough about the support and clear communication that [NewDay] provided!”

  Steven M.- SC
     

 
Our Mission Statement

 

 
“To build the greatest and most
trusted consumer finance
company in the world.”